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Frequently asked questions
Is it safe to use for patient data?
Yes. We do not store any data (including audio, text, or translated text used in the feature) on our servers, databases, or logs, and the same is true for the translation services in use. Similarly, the translation services we use do not retain any data after processing. We do not share any translation data with third-party services.
Read more in our Terms of Use and our Live Translate transparency note.
Which devices can you use Care to Translate on?
You can download the app directly onto any standard smartphone or tablet (iOS and Android) or access it through a web browser on your computer. We also offer integration options. Please contact us for more information on custom integrations.
What is Care to Translate?
Care to Translate is a medical translation app designed to bridge language barriers between healthcare professionals and care recipients. It features a verified phrase library for standard medical questions and instructions. Additionally, the Live Translate feature uses AI to translate free speech in real-time across 130+ languages. It is available on mobile devices, tablets, and computers.
Learn more about the app and its features here.
Which languages are available in Care to Translate?
Care to Translate is currently available in 130+ languages (of which 52 languages are supported in the verified phrase library, which has been human-validated by medical personnel) and we are continuously adding new languages. Please let us know if there are any languages you’d like us to see in the app.
Which countries is Care to Translate available in?
You can download Care to Translate from anywhere in the world. The use of languages in the app does not depend on where you are located. You can translate to and from all languages in the app, regardless of location.