Product news

We’ve recently expanded our phrase library with a new area on Palliative care. This addition makes it easier than ever to communicate with care recipients using verified translations – ensuring clarity and compassion in every interaction. Click on the What's New bell icon in the app to explore all new phrases.

Want to export phrases to other documents? You can now copy list phrases – along with their translations – straight to your clipboard. Just long press a list on the home screen or tap the (…) menu inside a list. Copy the phrases, and their translations in the selected language, and paste anywhere.

Get inspired while updating your lists! When you're editing a list in the Portal, you will now get suggestions of phrases based on the ones already included – making it easier to explore all content available and to spark new ideas.

Do patients often want to respond more than yes or no? That's now possible. After playing a question using the phrase library, a shortcut will be available to quickly record a patient response in their language that is then translated via Live Translate and presented to you as healthcare provider.

Want to quality check your real-time translation? Now you can reverse your Live Translate translation back to it's original language to quickly see if it matches what you want to say. Press on the arrows-icon below the translated text to reverse translate.

This improvement lets Live Translate cooperate with our phrase library. When you enter a text in Live Translate that matches a phrase in the verified phrase library, the verified translation will be used instead of the machine translation. This way, whenever there's an option to present quality assured translations, you can.

We've now added the possibility for custom interpreter service types in the Portal, giving you more flexibility when managing and sorting your own interpreter services presented in the app. Just name your interpreter service type and choose an icon. This improvement also gives you the option to tailor the copy of planned, urgent and emergency services according to your organization's framework.

Need a demo of the feature? Contact us.

We’re excited to introduce a new feature that makes it easy to gather patient feedback. With feedback phrases, you can ask patients e.g. if the app was helpful during your conversation. Their responses are gathered anonymously in the Portal, giving you valuable insights into usability and patient satisfaction.

Would you like to enable this feature for your organization? Contact us today to learn more!

We have heard your requests for more icon options when working with lists and have now launched an icon library in the Portal. After you create your list, you can now choose an icon to match the content.

Do you have special requests for icons? Let us know!

We know that finding the phrases you need, fast and easily, is crucial when you need to communicate with patients. That’s why we’re now introducing favorite lists!

• Tag your favorite lists with a star to make them appear under “Your lists” on your home screen. This makes it even easier to find the content you use the most, when you need it.
• With this update, we have also made it possible for you to edit the order of your personal lists on the home page. Click on the layout icon to the right of “Your lists” to choose what order you’d like to see the lists in.

This feature will be available for all plans.