Product news

We are always looking for ways to make your daily work smoother. That’s why we’re now simplifying how you access phrases in the app.

Instead of manually switching between "Staff" and "Care recipient" modes, you will now have everything in one place and all users will have direct access to the full power of the app at all times.

What’s new?

• Phrases are grouped based on their purpose and you can easily toggle these on or off to customize the phrase library exactly how you like it.
• No more switching modes. To let a patient use the app, simply select their language and stay right where you are.
• Administrators can manage which parts of the phrase library are visible or selectable for their teams via Settings in the admin Portal.

If you don't typically use the specific patient lists, nothing changes for you. The rest of the app continues to work exactly as usual.

• Improved the Live Translate input screen to ensure text no longer show behind the character count or submit button.
• Fixed the dictation feature to strictly respect character limits.
• Resolved a "spam-press" issue where clicking a content group row multiple times would trigger multiple navigations.
• Corrected the filter pills in the playlist header to prevent text from being cut off in longer languages.

Web app

• Added a direct link to the Portal from the web app for easier account management.
• Optimized the Live Translate box to expand automatically when text reaches the bottom of the screen.
• Fixed a navigation bug where refreshing the app would cause the "Close" button for certain pages to disappear.

We’ve introduced a simpler way to transition from managing your account to using the translation tool. A new "Open app" button in the Portal header now provides instant access via a QR code for mobile devices or a direct link to the web app. To provide a better user experience, the web app now opens in its own tab, making it easier to bookmark and use as a standalone tool.

We’ve upgraded the search functionality in the Portal to deliver more accurate and relevant results instantly, making it easier than ever to find the exact content you need within your library.

We’ve upgraded our search model to help you find exactly what you're looking for. We are rolling this out across all languages continuously, so you’ll see improvements appearing bit by bit.

• More reliable voice typing: Our speech-to-text is now more stable and stays ready to go, even if the app has been running in the background.

We’ve overhauled how the app handles voice recording to make your experience feel faster and more natural. No more waiting – just tap and talk!

• Zero-delay recording: You can now start speaking the exact moment you press the microphone. We’ve removed the "loading" pause by capturing your voice locally while the app connects in the background, ensuring not a single word is missed.
• Instant audio cues: We’ve optimized our "start sounds" to play instantly without any lag, even while the microphone is active, giving you immediate confirmation that the app is listening.
• Smoother voice sessions: By pre-loading sounds and streamlining microphone permissions, the app now handles consecutive voice translations seamlessly, removing those tiny "hiccups" between recordings.

• Improved the "Stop recording" button to prevent errors or freezes if it is pressed multiple times.
• Fixed a bug on iOS where navigating back from a live translation would sometimes lead to a blank screen.

We’re making it even easier and more secure for organizations to use Care to Translate. With our latest update, you can now connect your centralized single sign-on (SSO) provider directly to the app. This ensures all end-users authenticate through this system when logging in.

• Fixed a layout bug where the bottom of the search screen was being cut off or spaced incorrectly.
• Fixed a "navigation trap" on iOS where users getting a reply would get stuck in a loop and couldn't get back to the home screen.
• Resolved an annoying keyboard flicker that happened on iOS when typing in certain input fields.
• Fixed a bug in the web app where the "Continue" button disappeared while a new user was trying out their first list.
• Tweaked the design of the translation bar so the icons don't look cramped when the reply section is hidden.
• Ensured that web app users are automatically sent back to the main menu immediately after they unlock a new language.
• Fixed a bug in the sign-up process on iOS where the screen would sometimes freeze up after a user picked their first language.