Customer terms of use Care to Translate

These terms of use apply to everyone who is a customer and uses our app, Care to Translate.

These terms of use (hereinafter referred to as “Terms”) are applicable for all use of the application Care to Translate (hereinafter referred to as “the App”) and the admin tool (hereinafter referred to as “the Portal”), provided by Care to translate AB. By downloading the App or using the Portal, you accept these Terms. The person downloading the App and/or the user of the App or the Portal will hereinafter be referred to as “the User”.

Care to translate AB reserves the right to, without prior notice, change these Terms. Your use of the App after the Terms have been updated shall be deemed to constitute acceptance by you of any alterations made in the Terms. If you do not agree to all of these Terms, do not use the App and deinstall it from all devices.

All future updates, modifications and/or replacing versions and amendments of the App will be subject to these Terms, unless and to the extent otherwise specifically stated by a separate agreement. These Terms expire when you have unistalled the App from all units.

The current applicable terms are always published on (“the Website”).

If you have any questions concerning the Terms, please write to us at You can find more information about the App and Care to translate AB on the Website.

The App is provided by Care to translate AB, registration number 559150-6232, with registered office in Stockholm, Sweden.

The App

Care to translate AB provides through the App the user of the App translation services, including the possibility to translate phrases into several different languages. In order to download sound files, the App needs to be connected to the internet.

Rights and IPR

Care to translate AB owns and holds the right to the App and to all content in the App. All rights not explicitly granted in these Terms in its current or future form, remain with Care to translate AB.

All material that is part of the App may be protected by intellectual property rights and/or be the property of a third party. Users of the App has the right to download, install and use the App on a mobile phone, tablet or other device that is intended for the use of Apps (hereinafter together referred to as devices). Users of the App may not, unless explicitly granted in these Terms, by law or by terms regarding any components based on open source material, copy, try to copy, decompile, deconstruct, disassembly, relate code, decrypt, modify or create any code or function or part thereof within the App, or create products that partly or as a hole are based on the software in the App or the services or content therein. Users of the App may not copy the content in The App, in whole or in parts, without prior written consent from Care to translate AB.

The User may not, for example but not limited to, copy or in any other way distribute or use product names, trademarks, texts, phrases, pictures, graphics, layout and information about products and services within the App.

Limitation of Liability

The information provided by the App is intended as a complement to the dialogue between users in the healthcare profession and individuals receiving healthcare. The App is not a substitute for a human interpreter, it is, in contrary, only intended to be used as a complement to a human translator. Solely using the App to communicate with an individual is not to be considered enough to fulfil a healthcare provider’s obligation to provide equal and accessible healthcare to individuals not proficient in the language spoken by the professionals.

The App provides phrases translated to different languages and is intended for healthcare professionals. All translations are made or checked by two independent individuals, competent in the specific language, to assure the best possible quality.

However, you as a User of the App have the full responsibility for communications with any individual using these phrases, including but not limited to their understanding of the phrases, health outcomes and treatment outcomes. The App should never replace your own clinical judgment as a healthcare professional or your healthcare knowledge. The App is not a healthcare tool and the information provided in the App is not intended to replace professional communication within healthcare in any way. No information provided by the App should be used as medical advice or medical counsel and should never be used in replacement of such. Care to translate AB makes no guarantees for the content’s completeness or accuracy.

Users of the App must independently evaluate and verify the communication and the information received through the use of the App with each individual. Care to translate AB reminds all users of the App to be aware that words, phrases and languages can hold different meanings and significance depending on context, and the information provided through the use of the App should therefore not be used as the sole source of information. As a User of the App you agree that you must evaluate and bear all risks associated with the use of any content in the App, including any reliance on the accuracy, completeness, or usefulness of such content.

Care to translate AB takes no responsibility for any direct or indirect personal damages or subsequent damages caused by the use of the App, other than what follows by force of law. In no event will Care to translate AB, our affiliates, or any third parties mentioned on our website or in our App be liable for any damages (including, without limitation, incidental, consequential or special damages, personal injury, wrongful death, lost profits for sequence, accuracy or completeness of information included in the App, or damages resulting from lost data or business interruption) resulting from the use of, misuse of, inability to use or interpretation of the information contained in the App.

Care to translate AB urges all Users of the App to not rely solely on the Apps translations.

By using the App, you as a User acknowledge and accept that you bear all possible risks associated with the use of the App, including any reliance on accuracy and completeness of the information and content provided through the App. Neither Care to translate AB or its affiliates guarantees that the App is error free.

Consumers and individuals using the App should not rely on the information provided in the App as their sole source of information and should not obtain from seeking necessary healthcare advice and healthcare service by healthcare and medical professionals with professional translators. The App does not in any way contain a substitute for such services. All such use of the App and reliance on its information is at the Users’ own risk.

Maintenance and availability

Care to translate AB may at any time, without prior notice and without responsibility to its effects update, change, amend, upgrade and temporarily or permanently limit or close the App or accessibility to the App.

Care to translate AB does not warrant any obligations to provide any kind of support or maintenance of the App.

Data Protection and Privacy Policy

Care to translate AB collects and treats personal data of the user when a user downloads the App, when the App is used, when a User visits our Website or the Portal, or when the User contacts us directly. Care to translate AB safeguards your integrity, and therefore only collects and stores just information pertinent to functionality, improvements, good user experience, delivery of our services and to provide you with relevant offers. To find out more about how Care to translate AB treats your personal information, please read Care to translate AB’s Data Protection Policy and Privacy Policy.

Legal information

In case any conflict would arise, that cannot be solved in consent between the User and customer service, the User may file a complaint to the National Board for Consumer Disputes (ARN). For more information, go to Users residing in another EU-country than Sweden may file a complaint online through the Commissions platform for dispute resolution. More information can be found on

In the event of such a dispute, Care to translate AB will follow the resolution found by ARN or equivalent applicable dispute resolution agency. All disputes regarding the App and/or these Terms shall be interpreted in accordance to Swedish law, without reference to choice or conflict of law provisions thereof.

Should any part of these Terms be deemed invalid, the remainder of the Terms shall still apply.

These Terms have been updated and published by Care to translate AB 17.04.2024.

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