How language barriers can compromise the primary mission for non-profit organizations

Within the domain of non-profit organizations working in health care, language barriers may hinder access to essential services and undermine the quality of care provided, as these often lead to misunderstandings and even compromise the safety of the individuals they aim to support.

2024-02-14

Blog

In the dynamic landscape of global health care, language barriers pose a significant challenge for non-profit organizations striving to provide inclusive and accessible services. Effective communication is fundamental in health care, as it bridges the gap between patients and providers to ensure that crucial information is conveyed accurately and comprehensively.

Within the domain of non-profit organizations working in health care, language barriers may hinder access to essential services and undermine the quality of care provided, as these often lead to misunderstandings and even compromise the safety of the individuals they aim to support.

Low priority in development work

Although it is generally assumed that such organizations would comprehensively address language needs, research shows that languages frequently have a low priority in development work.

A project conducted by the University of Reading to explore the role of languages in international development revealed that, while cultural awareness is recognized as important during recruitment, languages are not commonly integrated into the development cycle and budgeted for across different project stages.

It appears that consideration of translation needs in development projects is frequently overlooked until later stages, leaving bilingual or multilingual staff members to shoulder the burden of translation as an additional responsibility beyond their initial job descriptions.

Fostering a sense of inclusion

Moreover, the consequences of language barriers in the work of non-profit organizations extend beyond mere communication challenges. Addressing language barriers is also about fostering a sense of inclusion and equity within the communities served by these organizations.

Implementing language-accessible services can therefore enhance the overall effectiveness and impact of such initiatives in health care and beyond, creating a welcoming environment where everyone feels included and valued and contributing to the development of more equitable and cohesive communities.

New emerging solutions

However, there's positive progress amidst these challenges. There are examples of highly innovative practices emerging to address this issue, and Care to Translate, which is available for free to non-profit organizations, is one such potential solution.

Care to Translate ensures that medical translations are accurate and medically safe, recognizing the critical importance of clear communication in the health care and support services like those provided by non-profit organizations. By leveraging technology and collaboration, non-profit organizations can overcome language barriers and better fulfill their missions of serving diverse communities with dignity and respect.